February  2012 — For Your Information:

'Management is the least efficient activity in your organization. A hierarchy of managers exacts a hefty tax on any organization. This levy comes in several forms:
1. Managers add overhead. And as an organization grows, the costs of management rise in both absolute and relative terms.
2. The typical management hierarchy increases the risk of large, calamitous decisions.
3. A multilayered management structure means more approval layers and slower responses.
4. There's the cost of tyranny. The problem isn't the occasional control freak; it's the hierarchical structure that systematically disempowers lower-level employees.'

Gary Hamel, 'First, let's fire all the managers'. Harvard Business Review, December 2011


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